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Der Standard - Austria | Friday, January 15, 2016

Disastrous crisis management at VW

The attempts of Volkswagen boss Matthias Müller to repair the company's tarnished image with a trip to the US have completely backfired, the centre-left daily Der Standard comments: "On several occasions the authorities and customers have been presented with half-baked new proposals that were all rejected. Clearly no one has coached Müller on how to come across as likeable and in control in public while negotiating effectively in the background. When the scandal first broke VW could still have hoped for an expensive but relatively mild solution to the crisis. But under its current management the future of what was once Germany's flagship company is gloomier than ever."

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